Recent studies by analyst firm Ovum have indicated that almost 85% of enterprise customers concluded that fixed-mobile convergence (FMC) was a key requirement for their business. Enterprises anticipate that FMC-based services can deliver significant productivity and cost improvements. Over 25% of the enterprises surveyed in the study said that they have plans to implement convergence features within the next twelve months and according to research firm Frost and Sullivan, the FMC market grew exponentially, by over 32% in 2010. As mobility is paramount to today’s workforces, the growth and adoption of FMC services continue to provide service providers with significant opportunities to develop new revenue streams from their business customers. With individuals relentlessly using a variety of personal mobile devices, the integration of fixed and mobile voice also continues to be a critical component of Unified Communications — essential to helping enterprises meet their business goals, according to a survey by Information Week Analytics.